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Lovefilm Game Rental

 

The UK's biggest DVD rental company has dramatically expanded its games offerings, boasting competitive prices and an unmatched 6,500 game titles plus 65,000 DVDs.

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Visit Lovefilm SiteLovefilm's game rental option has really taken off after a major expansion in the past year, now up to 6,500 unique titles across seven gaming platforms, many more than most games-only companies out there. And if you want the odd DVD with your game rentals, then their unmatched catalogue of 65,000+ films makes them the top games-movie combo choice.

It wasn't always this way, as Lovefilm debuted with a small Xbox and PS2-only offering in 2005, ranking low in our charts, only rising as high as third in mid-2007 given their improvements and more positive customer comments, and up to number one in 2008.

Lovefilm's site is certainly easy to navigate. Games are easy to browse by console and then by genre within each console as well. They also include recommendations such as hot lists, most popular listings, all time favourites, new releases etc. Should you choose to rent DVDs too, you also have access to their entire library of 65,000 titles and they also offer a movie download service.

Lovefilm has a surprisingly large catalogue of 6,500 game titles--this is slightly less than Swapgame, but Swapgame has more old titles for the PS2, Gamecube, etc., where Lovefilm has an edge on newer games for the three main consoles. They stock some 1,900+ game titles for PS2, 550+ for XBox 360, 740+ for the Wii, 780+ for XBox, 500+ for PSP, 440+ for the GameCube, 1,170+ for the DS, and 410+ for the PS3.

In early 2008, Lovefilm relaunched their customer service phone line, open an impressive Monday to Friday, 8am to 8pm, and Saturday to Sunday, 9am to 4pm. This is a major feature which few sites boast, and we always suggest calling when you have a problem instead of using online forms or email.

By including games in their DVD package at only a small extra cost they offer a very competitive deal for games rental. There were some customer service issues following the October 2006 merger of Lovefilm with rival Screenselect, but these have diminished over time. Lovefilm also "powers" several other white label rental service, but the only one that carries games is Tesco--at two pence cheaper but without additional information content, streaming video, and other features, we'd never suggest choosing the watered down Tesco service over Lovefilm itself.

From our own experience, we suggest if it is games you are after more than DVDs, allocate a disproportionate amount of your queue as games, and keep your wishlist short. This effectively encourages them to send games out rather than DVDs.

 

Prices: Lovefilm offer one excellent value plan for four games/DVDs total out per month (two at any one time, which is really all you should need as games take awhile to finish) for £9.99, as well as two unlimited price plans: For 2 games or DVDs out at-a-time for £14.99 and 3 out at-a-time for £18.99 per month.

It is possible (and unlike other companies, easy) to cancel within the free trial period. If you cancel sometime after subscribing, Lovefilm will likely contact you a few months down the line offering a "2 months for the price of 1" deal if you come back. If you have used Lovefilm or any of the Lovefilm-powered DVD rental sites before, then it is unlikely that you will be eligible for a second go at their free trial.

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Lovefilm Game Rental Customer Comments
Featured Lovefilm Customer Review

Jonathan from Cambs, October 8, 2009

Very slick site with plenty of features, can't imagine how to make the search and browsing easier, lots of other content too, from movie news to short downloads. On the snail mail side, the discs come fairly quick, so no complaints, not all your top choices of course, but you've got to go into this knowing its a library and new releases simply will take longer to get out with strong demand. As an ex-Netflix customer from when I lived in the states, I have to say Lovefilm compares very well on this count, though I do wish the price were a bit cheaper, compared with the US sites, though that has as much to do with the weak dollar and things being generally more expense over here, but I digress...

In general, I've found Lovefilm an excellent, world class DVD rental company, not surprised they're the market leader in the UK (even if undeservedly ranked second on this site).

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Most Recent Lovefilm Customer Reviews

Jay from Manchester, January 19, 2010

I have mixed feelings about LOVEFILM. It works well when it works...just don't expect new releases to come quick...but their customer service is crap, just spout the same "we are looking into it" nonsense.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Val from London, September 16, 2009

Great way to scratch my gamers itch and watch dvds to, much cheaper than the shops but you'll wait forever for new releases

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Andy, February 6, 2009

Lovefilm is overall a good service. My only real problems are the turnarounds for new releases which i suppose is to be expected with any of theese rental sites. However overall games going back and forth from you to them time is good generally takes about 1-3 days both ways. It's good value for money. customer service is ok. i had a complaint and they copy pasted me a message however i got onto them and they rectified the problem with a proper response and a freebie. But what do you expect from a service with thousands of customers. I would say in my oppinion i have saved alot of money in buying games.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Alex from Swindon, October 13, 2008

Its overall a good service. My only real problems are the turnarounds for new releases which i supose is to be expected with any of theese rental sites. However over all games going back and forth from you to them time is good generally takes about 1-3 days both ways. Its good value for money. customer service is ok. i had a complaint and they copy pasted me a message however i got onto them and they rectified the problem with a proper response and a freebie. But what do you expect from a service with thousands of customers. I would say in my oppinion i have saved alot of money in buying games.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Johnny from Billingham, August 6, 2008

I have been with these guys for about 5 months now and I've had absolutely no problem with them. They have never lost a single game I have sent back to them and they always send me a game back within two days. Lovefilm have even introduced a new thing now where you can create lists and assign a disc to a list, so for example because I am on a two disc package, I have assigned one disc to a list full of just games so I will always have a game sent out to me. I don't get whatever it is on the top of my high priority, but when do these game rental sites ever do that?

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

 

 

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Lovefilm Logo

Games/DVDs at a time:
2 :
£9.99 (max 4 per month)
2 : £14.99 (Unlimited)
3 : £18.99 (Unlimited)

Platforms:
PS2 (1,900+)
PS3 (410+)
PSP (500+)
Xbox (780+)
Gamecube (440+)
Xbox 360 (550+)
DS (1,170+)
Wii (740+)

Free Trial: 14 days

Titles: 6,500 total:
Film Rentals: Yes (and movie downloads)
Phone Contact:
yes

Contact:
0844 482 0254
Lovefilm Customer Services
FREEPOST RRCA-EHAC-ZZKK

Lovefilm International LondonW3 6RU

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