Ricky from Notts, March 23, 2008
i was only with gamtart for the free trial period, i recieved 1 game from them which came in good time however the game crashed 10 minutes into the game at a certain point. i contacted them to cancel my trial and they did it pretyty much instantly and took no extra payments or anything.
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Lynne Leicester, March 16, 2008
Rubbish service, poor customer service. Charged me after I cancelled even though they didn't send any discs??????????. Poor communication - difficult getting money back.
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Pinkie Toe, February 21, 2008
Rubbish service. Only got 1 game, which took ages to get to get to me. When I went to cancel the number you call wont let you leave a message. I did email them to tell them I was cancelling and that I was unable to leave a message. I got an email saying that they had cancelled it, but then they took money out of my account anyway! I did get it back but what a hassle! The free trial was not worth it!
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Andy, July 3, 2007
Took a supposedly free 21-day trial in which I recieved only 1 game! 1 game! Sent the game back a week before the end of my trial so i could cancel. Went to the cancel section on the website where you can't actually cancel your contract!!! Just gives you a number to ring where you have to leave your details. However was unable to as the phone inbox was full!!! Tried for nearly a week phone inbox still full. Emailed them several times no reply. Got an email today saying they had recieved my game (nearly a week after sending it) and my account is not cancelled so have been charged!!! TERRIBLE! Use Lovefilm or Tesco rental miles miles better than this dismal service.
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