Alan from Durham, May 12, 2007

Would give lower ratings for Gamers State if I could. No game during free trial and no response to email sent. Can't edit payment option online either unlike other sites. Have sent cancellation email so hopefully won't get screwed as others have. May complain to Trading Standards if I have problems.

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Chris from Yorkshire, April 17, 2007

1 star is too generous, received 2 games in 4 months, emailed and phoned them to cancel my subscription (you can not do it on the site, crafty sods.) as i was not happy with the service, but was ignored and they continued to take payments for another 2 months until i made sure they could not take a payment from my bank, then they canceled my account. !!!!

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Glen from Kent, April 16, 2007

DO NOT USE, DO NOT USE if you do you will be sorry!! i joined free trial but never received any games from them. When i tryed to cancel i didn't get any reply from the email or there phone service. I have left messages & done all i can to contacted them.

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Kaz from Doncaster, March 12, 2007

Awful, just plain awful.
With them 2 months and only received 2 games.
And to top it off i returned a game over 2 weeks ago (And have a certificate of postage) and have not received an email saying they have received it, nor had anything dispatched. I have tried to contact them by both email and phone and have had no response at all. I will be calling my bank and telling them to cancel any payments gamerstate request. AVOID LIKE THE PLAUGE!!

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Sarah from Staffordshire, January 31, 2007

One Star per category is far too generous for this company. They are the worst Internet-based company I have ever had the misfortune to deal with. Despite joining, we never received any games from Gamerstate and had to cancel our credit card to avoid further monies being taken from our account. They appear to have no intention of sending out any games, or offering any service whatsoever. One e-mail of mine was responded to, asking if they could contact me by phone. This was fine by me as I told them, however, I never heard from them again. A Customer Service telephone number sounds useful - not in this case. It is a high-costing 0870 number, permanently switched onto a Telewest Broadband answering machine. None of my calls were ever returned. In conclusion, avoid this company like the plague.
My experience of Gamersstate has put me off ordering over the Internet for a long time. This company is every Internet User's horror story come true.

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Carol from Hertfordshire, October 10, 2006

Woo Hoo! The first to review! Been with Gamersstate for about a month now. I was impressed by a nice looking site with easy search functions and a good range of kids games. Got the first game on my list the day after joining and then the first game once again when I sent that one back. I hope that continues. Havent had to contact customer service s yet but did get an email stating the end of my free trial was approaching as a reminder. This was about 3 days before so plenty of time to get a game back to them if I wanted to cancel.
Nothing more to say at the moment, everything has been good. I hope this carries on like this.

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