Chris from Liverpool, 29 October, 2007
what can i say, there is not one bad thing to say about this service, i often found that i could post games back and have my next game that same week, the customer service is exceptional all emails are answered and always informed when you games have been received or dispatched and as for the price considering the likes of blockbuster will charge 5 for TWO nights its an absolute steal and with no late fees. All that together with the selection of games on offer you have one awsome rental service so if your thinking about joining, dont think just join you wont regret it! :D
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Paul, 26 October, 2007
What an excellent all round service, I cannot ask for any better. After trying a number of well known rental services a friend directed me to Gameflirt and I was not disappointed. Games are sent out in a timely fashon, you usually get what you want and when you want it particularly new releases (you get when they are released) Gameflirt have manged to get me every new release I have asked for the very day after it had been released. A great service from a company that know the disappointment of not receiving the games you want when you want them, with the reliability of PLAY.com when it comes to delivery and speed. Keep up the good work.
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Stephen from Chesterfield, 27 September, 2007
First I will say the website is great, easy to navigate and everything is crystal clear. Now for the service -
Cant say Im impressed to be honest. The turn around on games is very slow and my first impressions of their customer service was very poor. I basically asked them about the 10 day free trial and the fact that with posting it would actually turn out to be a 5 day free trial (as they dont seem to deliver next day so with the weekend there was a delay) Instead of a straight answer I got an email stating the game I was getting.....As if to say here is your game now stop complaining....To be quite honest I would not have minded if their answer had been - " Im sorry but your free trial starts when you sign up and we take no responsibility for delivery times" - but to actually not answer a straight question was not on.
10 day free trial is not enough with gameflirts slow turnaround but Im sure they realise that. The games I have received have been from the middle to bottom of my list of choices and after a month I am yet to see my top 4. Still if you create a list you need to be sure you want to play them so Im not too bothered by what I have got.
It has just been the very slow turnaround, poor free trial and an experience of low quality customer service that I am bothered about.
I have given an average rating for an average service.
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Adrian from Newcastle, 25 September, 2007
After trying out many of the rental companies out there, I decided to stay with Gameflirt as they have a nice easy to use site, great customer service, and a huge selection of games.
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Ben from Leighton Buzzard, 23 September, 2007
I tried a couple of rental sites out before finally settling on Gameflirt. Their customer service is excellent and my emails have always been met with quick, friendly and helpful responses. Recent updates to both their site and the packaging which they send games in have only improved this already great service.
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Glen from Reading, 17 September, 2007
I have been rented from Gameflirt for nearly 18 months now and to be honest they are excellent! The turnaround time is, in my opinion fantastic - for example I can send a game back on a Monday and have another game posted through my letter box as early as Wednesday (sometimes new releases take longer).
I would not hesitate recommending Gameflirt to anyone, as their website is easy to navigate, they have one of the best selection of games available, and the customer service is second to none.
kind Regards,
Glen.
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Paul from Essex, 6 September, 2007
Poor Service, have joined put in my correct DELIVERY address and then recieved no games. However they have wasted my time "attempting" to resolve the issue but not doing anything at all other than blame everyone but themselves.
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Gareth from Wales, 29 August, 2007
Been with them 3 months now, never recieved 1 top priority title and usually have to wait more than 10 days for them to turnaround a title.Needless to say i will be cancelling my subscription before next months due date.
On the plus side, site was easy to use but thats about the only good thing i can say about them.
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Alex from Manchester, 5 August, 2007
Excellent in every department. An easily designed site and highly reccomend.
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Anthony from Midlands, 2 August, 2007
Very slow turn around, poor customer service, I would advise to not touch them with a barge pole. I tried them for 3 months and it was a waste.
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Neil from Stockton, 11 July, 2007
I went to Game flirt from Swapgame because of the poor service I received from Swapgame.
I have been very disappointed with Gameflirt. I only ever received one out of my priority list in the three months i have been with them and the games I did receive were all launch titles I put in to bulk out my list (and were set at a low priority).
On the plus side turnaround of games has been good with no scratched or damaged discs.
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Ben, 30 June, 2007
great turn around normally. Order Tuesday, recieve thursday. AS speedy as it can get. All games I have had so far have been in good condtion and the customer service is fantastic-recieved a personal email within 20 minutes. An easily designed site and i highly reccomend.
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Robin from Nottingham, 24 June, 2007
I have tried this website for the last few months. Of the games I have received half were scratched and would not play. The time taken to receive games and send new games out was acceptable but not great, usually around about a week. The Web design is functional and works with good search options, It was easy enough to change game plans and to cancel so no problem there. Overall I have canceled my account as I don't think it is value for money. Admittedly I haven't tried any of the competitors so this might be as good as it gets.
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Y2Drew, May 21, 2007
The first thing about Gameflirt is that the trial isn't that long.
If you just want to try them, you have to remember to get the games back to them in plenty of time so you're not charged a month. Given this, you only really get to rent one set of games. I signed up on a Wednesday night and the games arrived Saturday; slower than some others like Lovefilm that arrived on the Friday.
The site has three levels (high, medium and low), this doesn't work as well as the ranked number system some other sites use (Boomerang Rentals, Swap Game). The two games I was sent were both on my list as the medium (default) level. Not so bad, but the discs were really scratched and dirty...one wouldn't play at first and needed a lot of cleaning. I'm not saying all games are like this, but Crackdown was only a couple of months old. Other renters obviously aren't as careful as you should be.
The price isn't really anything special..it's in line with other rental sites.
The site is designed well and fast. Unlike Gameswap that has a nice site, but it can be slow. Have no experience of Gameflirt's customer service.
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Daniel from Cardiff , January 17, 2007
Excellent in every department. Each time i reserved a game, the game was on my doorstop on the day of release! So i had the game before the shops even opened!
Any queries are dealt with personally within a matter of hours. This in itself doesn't sound like much, but it's a nice touch compared with other sites that just send out automated pre-written garbage. Score= 10/10
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Ian from Wakefield , November 23, 2006
I have been with flirtrental for several months now having cancelling my game rental account with Lovefilm and what a great decision that was. I have nothing but praise for the guys at flirtrental, they are efficient in delivery, work all hours of the day answering queries themselves rather than having an automated system or bored customer service reps to do it for them.
They really do go that extra mile to make sure your interests are looked after. There are always going to be problems wherever you go, but at flirtrental they help you rather than look for ways to make money from you. I wouldn't be able to tell you though how easy it would be to cancel if you wanted to move on for the obvious reason that I'm not going anywhere. With flirtrental I know I'm not looked at as a cash pot but as a gamer, with gaming needs that are delivered efficiently.
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Jordan from Guernsey , October 28, 2006
Excellent Service, the guy who runs it is really friendly - you actually get to talk to a person instead of a machine. Their current site is good, but I have had a sneak peak of their new site and it looks stunning - you're in for a big surprise! Value is also excellent for xbox 360 games.
Highly recommended.
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Ali, September 22, 2006
Game Flirt is a company that you can be sure to have quality customer service, i say this because in the first 4 days of me signing up i didnt get a single game. you may say this is bad however the man in charge did his best to help me and on the 4th day i was sent a game that was released on that day! no joke, the game came out that day and was sent to me. this is what i call customer service, you shouldnt even need a free trial just go for the deal of 3 for 2 months and get going, you will not doubt be happy. Make this number one company!
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Simon from Aberdeen, August 22, 2006
This is the 1st rental company ive joined and have to say,
the day after i signed up there was a game at my door, Well Impressed, Staff are very helpful and friendly and ive had no problems with game availibity :). there that brilliant that i upgraded my account the same day :).
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Kathy from Lincolnshire, August 16, 2006
We've just joined flirtrental.co.uk and am extremely impressed with their customer service. I had a couple of questions which I emailed and I received a reply within a couple of hours - very unusual for a business site! Our first two games arrived the day after we signed up!
Well done flirtrental on a great service.
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John from London , August 8, 2006
I ordered two games on my wishlist at the top and recieved it the next day! This is top class rentals!
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Mike from Stoke , August 6, 2006
Game Flirt was the second games rental company that i joined and
found out that this was thepremier service. You send games back and
before you now it you have got another one, not to mention the first class service when you have a problem, its sorted as you type.
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Marky P from Bournemouth , July 14, 2006
What a great great service this site offers. I have tried other sites before and the turnaround is normally a week for a game, but Game Flirt's turnaround is a couple of days max ! Amzing speed, brilliant customer service as well. Only very very small bad thing is the site could be better, I have found it asks me to log in several times when browsing different pages. Small niggle though.
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Dale from Plymouth , July 06, 2006
Great service quick response if you have a problem with the game. But my only critizsisim is that i dont think they have enough stock of games so everyone get the main games they want!
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Lee from Liverpool , June 29, 2006
Excellent customer service and very friendly forum to talk with the staff and other customers. Excellent value for money, with very quick delivery. Im never more than two days without a game from FlirtRental!
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Daryl from England , June 29, 2006
what more can i say this company is amazing i always get the game after they send me an email keep doing your thing flirtrental
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Chris from Bournemouth , June 26, 2006
The service is so far the best I have seen and certainly used. Before signing up I looked around the net at the others and read what people were saying in forums and such like and it seems this is the only service that will call you to check everything is ok. I had trouble signing up at first at Simon the head man himself gave me a ring. That is the kind of service you want from a comapany you are giving money to monthly so I think I'm getting my moneys worth. I got my first game the day after I signed up aswell, can't say fairer then that. There is also a forum on their websitee where you can suggest things that could be implemented to the service and good suggestions actually get used rather then discarded! Genius! I love the service and I don't think anyone interested in renting games would regret taking the service up!
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Chris from London , May 27, 2006
Before I joined, I sent flirtrental an e-mail with general queries about their service, I was very impressed to get a reply to my e-mail 14 minutes later...I had to e-mail them again as a game they had dispatched to me did not arrive but was returned back to them (the address label had been torn off so royal mail delivered to the return address), I got a reply to that e- mail 25 minutes later with their apologies and was told Hitman: Blood Money would be dispatched later that day (which it was), which I have received today... So their customer service is excellent, they send out new games quickly and It's nice to know that there is a forum so you can get an idea (before you sign up) how good flirtrental is...I would recommend flirtrental to anyone who was looking to rent xbox360, psp and ps3 games...
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Tyrone from London , May 23, 2006
I would highly recommend these guys. I came across them by accident but so far have been well impressed. The site is really easy to navigate. They have a decent choice of games and a really speedy delivery service. The games I ordered were sent next day. Another selling point has to be the community that is building up both on xbox live and through their own user community. I have a few of the guys on my friends list already and everyone has been sound. Try them
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Andy from Lancashire , May 23, 2006
Other rental companys are quick to take your money, but this company seems to realy care about the customer. lightning fast delivery of games that you realy want, not the usual , im sorry not in stock!!!! the forums feature is good too, to get you talking about games and what could be improved in the service you receive. Flirtrental is number one in my eyes.
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Rob from Wiltshire , May 21, 2006
i was renting at gamefrenzy for a while and moved to Game Flirt, not only do i get very high priority games quicker, but i get new games sent out on the day of release. their service is pracitally perfect, fast, reliable with good support and even a forum to get to know everyone, play with them and review games!
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Darren from Cheltenham , May 21, 2006
Excellent designed website, very easy to navigate and fantastic customer service. What more could you ask for?
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Alex from Wiltshire , May 21, 2006
i think this is a amazing site it has a nice look to it and very update to new games ready for rent. i already told others about this site
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Dan from London , May 8, 2006
Game Flirt is an excellent rental company! i have had bad experiances with other rental companies in recent months but everything has run smoothly at flirtrental, great communication from owners and good quality game packaging and delivery of games, would and have recommended to others.
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Jonesy1971 from Sale , May 8, 2006
Fed up with making a list of titles to rent that means nothing to your rental company 'cos you just don't get the games you want? Game Flirt seem to have hit the nail on the head and are a rare thing in rental, 'cos they send the games you want(not the games nobody else wants)on the same day they receive the one you send back. Buying's for mugs, I've played all the new releases I've wanted to near to (or on) day of release. Game Flirt delivers!!!
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Danial from Thamesmead , May 6, 2006
i think the website is great and you never get the game a day late.
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Adrian, May 6, 2006
Awesome! Prices are brilliant and all the latest games available! i felt the forums was the best feature. You were able to talk to other users of the service before you did, or you could talk about what games to rent! A+++
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George & James from Kent, May 6, 2006
Me and my brother (James) recently purchased an Xbox 360 together. With me being at school and not earning a solid wage, I couldnt really afford to pay for games, as at the moments they are considerably expensive.
Thats when one of my friends recommended FlirtRental. Initially I was skeptical, and I viewed other sources first with names that I knew, and eventually I registered for the FlirtRental 14 day trial, however I made a mistake when inputting my card details.
This is when FlirtRental really came through. They called me offering their help, without any prompting from me, and they talked me through it. When I messed it up again, I was on the brink of giving up due to my computer playing about. Again, the guys from FlirtRental added me to MSN Messenger to talk me through it, without me asking. Now I am happily registered and I talk to the guys regularly.
I cannot stress just how great FlirtRental are. Their prices are very competitive, and the community there is second to none. It doesnt feel like a business, it feels like a collection of like minded gamers. We are starting to arrange games and competitions within the members. Its a great feeling there, and I can only see things getting better.
With fast delivery, fantastic customer service and blinding customer satisfaction, I will tell you that there really is no other alternative than FlirtRental.co.uk
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Andy from Manchester, March 6, 2006
After checking various rental sites for XBOX 360 games I came across Game Flirt, the simplicity of the site to navigate immediately made a good impression with me, as lets face it there's nothing worse then trawling through a site trying to find what you are looking for and ending back at the home page non-the-wiser, something this site didn't do.
Registration is a doddle, payment is via Pay Pal and the offer of a 5 week rental for £9.99 is attractive. My game turned up the next day well packaged with clear return instructions. I have since been back and have added more games to my wishlist. In my opinion customer service appears to be paramount with these guys, I will continue to use Game Flirt for a few more months to see if they continue with their excellent start. Well worth checking out!!
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